1. What can you make ?
We accept commission to make Japanese Tokusatsu Cosplay Costume ONLY including but not limited to Power Rangers,Sentai,Kamen Rider,Metal Heroes and Ultraman. Meaning no Ironman,Naruto or any others. Don’t bother to ask, I won’t and never will make those.
2. Why it took so long to make a helmet or costumes?
Because these are HANDMADE and for some parts like the Suit,Belt and Boots are CUSTOM MADE for your size. These are not Ready Stock items. And also there are the queue of other peoples commissions, that explains the waiting time.
3. TURNAROUND TIME
3-6 MONTHS in average. BE PREPARE TO WAIT.
4. How long is shipping?
Shipping is only 2-3 days to Worldwide. We use DHL Express shipping with Trackable methods.
5. Can you make the helmet bigger?
If you CANNOT wear the helmet at all, sorry I cannot help. However if you CAN WEAR BUT CANNOT CLOSE the helmet’s back side, I can extend it Free of Charge, as long as you are willing to send it back to us at your own expense. Our standard helmet size is around 62-63cm. To measure, from your left to right ear in circumference and across your nose.
The helmet is designed for NORMAL PROPORTIONED ADULT head.
6. What if my packages got damaged in shipment?
Although it is rarely happen, we will replace or exchange with a brand new one, as long as you can give evidence and proof such as pictures of the damaged parts.
7. My order has some glue stains on it, although it is removable and can be cleaned, why is that?
Because these are HANDMADE items, there might be some imperfections, but it will not affect the look and quality of the Items you commisioned.
8. I need you to pay me back and refund all of my money, I have no use for the suit anymore because I miss my Events
We are NOT RESPONSIBLE and WILL NOT BE HELD RESPONSIBLE if delay happened with your order and you miss your Event/Cons. Thank you
9. Where is the Measurements Chart ?
MEASUREMENTS CHART for Costume Set orders will be sent after we received your order and payment.